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Saturday, April 10, 2010

Call Center Agents (No Experience Needed 300 Vacancies!!!)


ExcelAsia Training & Development, Inc.

424 Gorordo Avenue, Lahug, Cebu City, Cebu

Details

ExcelAsia Training and Development Inc. (Cebu Site)

ExcelAsia provides industry-leading human resources (HR) solutions to more than 60 multinational companies in the Philippines. The firm is staffed by training and recruitment professionals who provide end-to-end HR solutions. As a professional and reliable service-oriented company, ExcelAsia addresses the growing HR needs of the multinational companies by developing training modules and recruitment processes for the Filipino people in mind. By working closely with clients, ExcelAsia understands critical business needs and continues to provide exceptional solutions that meet key business goals.

CALL CENTER AGENTS No Experience Needed 300 Vacancies!!!
(Central Visayas - CEBU CITY)

Responsibilities:
� Responsible for processing customer inquiries by proceeding through appropriate work flows determined by questioning and listening.
� The candidate will also be responsible for customer inquiries (e.g. billing explanations, account maintenance and upgrades).
� The candidate will also be required to explain disclosures and product/service provisions and will also be responsible for tracking and identifying the reasons for sale/ no sale; dispositions the sale.

Requirements:
� Candidate must have completed at least 2 years in college (or 3 full semesters with no back subjects)
� Required language(s): English.
� Previous customer service or call center experience preferred(at least 6 months) but NOT REQUIRED
� Applicants must be willing to work in Cebu City.
� Applicants should be Filipino citizens or hold relevant residence status.
� 300 Full-Time positions available.
� Strong communication skills both written and verbal
� Decision making, problem solving and analytical skills
� Proficiency in a Windows based environment
� Ability to analyze multiple sources of information to determine best course of action
� Must be willing to work in an environment that requires heavy phone-based customer interaction

Those applicants who will not qualify will be sent to ExcelAsia's 100 Hours FREE CALL CENTER TRAINING PROGRAM. We are TESDA Accreditted.

Learn what it takes to make it in the call center industry. We will equip you with the Call Center skills you need to get that job you want. We offer 10 days English Communication Skills Training (ECT) as well as Customer Service Training among other essential call center agent skills. Give yourself a good head start and increase your chances of getting that dream Call Center job that you've been looking for!

We give 100% job assistance and we offer our expertise in securing employment after completion of the 2-week program. Candidates will be endorsed to different major call centers in Cebu City. We have 8 partners and clients.

APPLY NOW and be part of the thousands of individuals who are now employed in the different call centers in Cebu and all over the country!

For more information about our company, visit our website:
http://www.excelasiaservices.com

How to Apply

ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, across Tony and Jackey salon, same building as Nuat Thai Massage and Kodak)

Bring a copy of your resume for the interview. Walk in schedules are from Mondays through Fridays, between 9am to 5pm

Look for MARIENELL GABISAY
Contact No. 236-3972
Mobile No. 09175820690


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