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Saturday, April 10, 2010

Sales Customer Service Associates


Details

Vector BPO is an American owned and managed Contact Center Service Provider. We align technology with business needs in order to optimize our clients� investment. Our management team has more than 4 decades of combined experience in contact center services, and is knowledgeable in world-class contact center operations.

Our mission is to provide our clients with exceptional service to help them meet and exceed their organization's objectives. We create tailored, customized solutions to help our clients exceed their goals -- whether that is to attract new customers, retain existing ones, drive incremental sales, or reinforce customer or brand loyalty. Our headquarters is in Nevada, USA; and it is our pride to launch our first off-shore site in Asia located in Escario St., Cebu City Philippines.

SALES CUSTOMER SERVICE ASSOCIATES

Our Sales Customer Service Associates cater to customers in the United States. Tasks include verifying customer information, answering product inquiries, closing sales and administering back office support. VectorBPO is always on the lookout for talented, skilled and innovative people who have the following qualities/competencies:

� Strong customer service orientation
� Excellent oral and written English communication skills
� Sales oriented
� Ability to multi -task while maintaining focus on customer
� Value and understand teamwork.
� Drive for excellence
� Effective probing skills
� Detail oriented and capable of following through efficiently
� Basic knowledge in computer application
� Flexible to shifting schedules, and working on graveyard shifts, overtime and holidays
� With at least 6 months experience in the call center industry



For more information about our company, visit our website:
http://www.vectorbpo.com

How to Apply

You may submit your resume at our office:
3rd flr. Dakay Bldg
72N Escario St. Cebu City

In observance of the Lenten season, we will be closed on April 1 & 2. Recruiting operations will resume April 5, 2010.

Or call 032 4168891 for further inquiries.

Call Center Agents (No Experience Needed 300 Vacancies!!!)


ExcelAsia Training & Development, Inc.

424 Gorordo Avenue, Lahug, Cebu City, Cebu

Details

ExcelAsia Training and Development Inc. (Cebu Site)

ExcelAsia provides industry-leading human resources (HR) solutions to more than 60 multinational companies in the Philippines. The firm is staffed by training and recruitment professionals who provide end-to-end HR solutions. As a professional and reliable service-oriented company, ExcelAsia addresses the growing HR needs of the multinational companies by developing training modules and recruitment processes for the Filipino people in mind. By working closely with clients, ExcelAsia understands critical business needs and continues to provide exceptional solutions that meet key business goals.

CALL CENTER AGENTS No Experience Needed 300 Vacancies!!!
(Central Visayas - CEBU CITY)

Responsibilities:
� Responsible for processing customer inquiries by proceeding through appropriate work flows determined by questioning and listening.
� The candidate will also be responsible for customer inquiries (e.g. billing explanations, account maintenance and upgrades).
� The candidate will also be required to explain disclosures and product/service provisions and will also be responsible for tracking and identifying the reasons for sale/ no sale; dispositions the sale.

Requirements:
� Candidate must have completed at least 2 years in college (or 3 full semesters with no back subjects)
� Required language(s): English.
� Previous customer service or call center experience preferred(at least 6 months) but NOT REQUIRED
� Applicants must be willing to work in Cebu City.
� Applicants should be Filipino citizens or hold relevant residence status.
� 300 Full-Time positions available.
� Strong communication skills both written and verbal
� Decision making, problem solving and analytical skills
� Proficiency in a Windows based environment
� Ability to analyze multiple sources of information to determine best course of action
� Must be willing to work in an environment that requires heavy phone-based customer interaction

Those applicants who will not qualify will be sent to ExcelAsia's 100 Hours FREE CALL CENTER TRAINING PROGRAM. We are TESDA Accreditted.

Learn what it takes to make it in the call center industry. We will equip you with the Call Center skills you need to get that job you want. We offer 10 days English Communication Skills Training (ECT) as well as Customer Service Training among other essential call center agent skills. Give yourself a good head start and increase your chances of getting that dream Call Center job that you've been looking for!

We give 100% job assistance and we offer our expertise in securing employment after completion of the 2-week program. Candidates will be endorsed to different major call centers in Cebu City. We have 8 partners and clients.

APPLY NOW and be part of the thousands of individuals who are now employed in the different call centers in Cebu and all over the country!

For more information about our company, visit our website:
http://www.excelasiaservices.com

How to Apply

ExcelAsia
Ground Floor Wee Building, 424 Gorordo Avenue, Lahug, Cebu City 6000
(near old SSS building, across Tony and Jackey salon, same building as Nuat Thai Massage and Kodak)

Bring a copy of your resume for the interview. Walk in schedules are from Mondays through Fridays, between 9am to 5pm

Look for MARIENELL GABISAY
Contact No. 236-3972
Mobile No. 09175820690


Call Center Agents


MT-S.T.A.T. Inc.

Cebu City, Cebu

Details

MT-S.T.A.T. Inc. is an American-owned, outsourcing company. We have recently started a call center for one of our clients. This is a very exciting opportunity to join a fast-growing company and be a part of the pioneering team of agents for our call center. Since this is a new line of business, your career advancement potential is huge. This is a VERY stable account as the client has been with us for a long time already, and the call center is already operational.

If you�re tired of being an �anonymous employee� at a large call center, then consider working with us. The employees, owner and managers of MT-STAT Inc. have always felt more like a family who work together than a business. We will maintain this closeness as we add call center agents to �our family�.

For Immediate Hiring: CALL CENTER AGENTS

Requirements
- MUST have at least one year experience working in a call center.
- Possess excellent English and interpersonal skills.
- Speak with an American accent (or close to it).
- Must be a TEAM PLAYER, willing to help out as needed, and be flexible.
- Willing to work the night shift�this is NOT a �shifting position�. This will be a permanent night shift so your body can adjust to the schedule, instead of how many call centers bounce employees around: day, swing and night shifts.
Eventually we plan to add other accounts during the day shift, but for now it�s ONLY the night shift.

Salary will be determined based on experience and skills but we guarantee a starting salary of AT LEAST P15,000 per month plus incentives.

Employees with more experience will earn more than P15,000 per month. We believe in rewarding excellent employees with incentives, bonuses, raises and etc.

For more information about us, visit our website:
http://www.mt-stat.com

Retail Sales Associates


Details

PERFECT STAR PC SHOPPE or STAR PC is one of the progressive names in the IT industry with solid financial capacity and operational efficiency to cater the needs of the market. STAR PC offers leading brands and reliable computer products at competitive prices to all walks of life. Our attention is not only focus in making the sale but also gives value to customer satisfaction. We likewise offer computer consultancy, network setup, preventive maintenance and computer repairs.

is looking for highly competent and work driven professionals to fill in the following vacant positions:

RETAIL SALES ASSOCIATES

Qualifications:
� Male/female, not more than 28 years old
� A graduate of at least two yrs Computer/IT, Marketing or any related courses
� Preferably has customer service or sales experience
� Knowledge in computer products or the latest technology/gadgets is an advantage
� With pleasing personality
� With experience preferred

Customer Support Representative

Vanilla Networks

Asia Town I.T. Park, Cebu City, Cebu


Details

VANILLA NETWORKS, is a fast growing company that provides virtual assistant, technical and computing services to international clients. We are actively hiring talented people for our expansion here in the Philippines.

CUSTOMER SUPPORT REPRESENTATIVE
- We need experienced customer support representatives to support international clients via phone, email and chat.

Qualifications:
- Strong written and oral English communication;
- Affinity with western culture;
- Ability to create original content;
- Typing proficiency;
- Accuracy and attention to detail;
- Efficiency;
- Work ethic;
- Strong phone and chat support skills;
- Strong customer service skills; and
- Sound basic computing skills.

Tasks:
- Answering customer queries by phone, email, chat or instant messenger;
- Providing general, technical, sales and/or billing support to end clients;
- Taking messages;
- Scheduling appointments;
- Processing orders and other customer-related tasks;
- Posting to Internet forums and blogs;
- Performing data gathering and research tasks;
- Data entry; and
- Data gathering or data mining (e.g. online searches).

For more information about our company, visit our website:
http://www.supportresort.com/careers/cebu/